Shipping and delivery

SHIPPING PROCESS

From the time your order is placed, it will take 1-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We typically DO NOT ship orders the same day. Please allow up to 3 business days for orders to process 

You will receive a confirmation e-mail with the tracking link once your order ships. Express shipping options and any other third-party fees are non-refundable.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open.

TRACKING YOUR ORDER

You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 72 hours.

You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to receive updates on your order. 

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.

COURIER PHONE NUMBERS